We’re working hard to get every order packed and on its way as quickly as possible. Due to the high volume of orders over Black Friday, dispatch may take a little longer than usual. You’ll receive a tracking email as soon as your parcel leaves our warehouse.

Once an order is placed, we aren’t able to swap items or add extras. If you notice a mistake in your shipping address, please contact us straight away — we’ll do our best to fix it before dispatch.

If an item in your order is unavailable, we’ll contact you to discuss a replacement, alternative, or refund.

No need to do anything - the discount will automatically be applied.

Sale codes and discounts can’t be combined — the best deal will be applied automatically at checkout.

Yes! Sale items can be returned in line with our usual return policy.

Gifts with purchase are limited stock and will be included while supplies last. We can’t guarantee availability for all orders, so get in early to avoid missing out!

We accept all major debit and credit cards, PayPal and Afterpay.

Payments are processed at the time of order. If there’s any issue, we’ll contact you immediately.

Yes — you’ll receive an order confirmation by email automatically. If you need a separate invoice, just contact us.

Simply reply to your order confirmation email or contact us via our website. We’ll guide you through the process.

Absolutely! Our usual return policy applies to all Black Friday orders.

We are unable to accept any returns on opened items.

Yes! Even better - from 12th November until the end of December, you’ll automatically receive an additional 20% off your subscription orders — on top of your regular subscriber discount. Thanks for your support!

You can manage your subscription in your account — this includes changing products, adjusting delivery frequency, or pausing your subscription.

Absolutely! Just log in to your account or contact us and we’ll help you make the changes.

Black Friday discounts apply to one-off purchases only. However, subscriptions will receive an additional discount on top of our regular subscription pricing during November and December.

You can email our friendly customer-service team at gidday@thebrothersgreen.co or call us on +61 404 979 796 (weekdays 9:00 am–4:30 pm).

We aim to dispatch all orders within 1–3 business days. You’ll receive a tracking email once your parcel has left our warehouse.

If you’re logged into your account, you can update your address right away. If the order is already placed, please contact us straight away by replying to your order confirmation so we can see if we’re still able to make the change.

We’re here Monday to Friday, 9 am to 4:30 pm. We’ll respond to emails outside these hours as soon as we can, but we’re unable to respond on weekends or public holidays.

Shipping rates are calculated automatically at checkout based on your location and the items in your cart — just enter your address to see the exact rate.

At checkout (mobile or desktop), look for the “Discount Code” box and enter your code there before finalising your purchase. If you enter it in the notes or too late, the discount can’t be applied.

Move is cold-pressed hemp seed oil enriched with our FlexEase™ terpene blend. It’s formulated to support joint comfort, mobility and everyday recovery.

Take two teaspoons (10 mL) per day. You can take it straight or mix it into food or drink — it’s rich in omegas and other nutrients.

Move has a natural, slightly earthy flavour — think hemp seed meets nutty green. It comes in three flavour options: Natural Hemp, Summer Berry, and Apple Crumble.

While some people notice a difference within a few days, most people see real benefits after a few weeks of use. We typically recommend giving the product a full two months (60 days) to experience the full benefits. Natural products like ours often take a bit of time to build up in the system and start making a real difference, especially for things like joint stiffness and inflammation.

FlexEase™ is our specially developed terpene blend. It includes Beta-Caryophyllene (supports the body’s natural stress-response pathways) and Limonene (supports healthy circulation) — both working alongside the hemp seed oil for better joint mobility.

No — our hemp seed oil products comply with strict legal limits for THC worldwide. Move will not show up on standard drug tests.

Digest is our gut-health protein powder made with hemp protein, a kiwifruit enzyme blend and L-glutamine. Digest Chai builds on that with added anti-inflammatory turmeric and Ayurvedic ingredients for extra gut-support.

Our recommended dose is two tablespoons, two or three times per week. Some prefer a smaller daily amount - start slow, listen to your body and see what suits you best.

Yes! Digest contain prebiotics and high-fibre hemp protein, which makes them excellent for supporting gut health and digestion.

While some people notice a difference within a few days, most people see real benefits after a few weeks of use. We typically recommend giving the product a full two months (60 days) to experience the full benefits. Natural products like ours often take a bit of time to build up in the system and start making a real difference, especially for things like gut health.

It has a gentle spiced chai flavour with warming notes of turmeric, cinnamon, cardamom and ginger — noticeable but not overpowering.

Our Sleep formula is a natural blend designed to help support deeper, more restorative rest. It contains hemp seed oil along with carefully selected terpenes that help the body relax, regulate sleep cycles, and ease the mind before bed.

Take 1 mL about 30 minutes before bed, directly under the tongue. If you prefer, you can adjust your dose to what feels best for you — some people find 0.5 mL is enough, while others prefer a slightly higher amount.

Most people notice the effects within the first few nights, especially around relaxation and improved sleep quality. However, like all natural products, everyone responds differently and it can take up to 60 days of consistent use to feel the full benefits.

Our formula is made with natural, food-grade ingredients, but if you’re taking prescription medications (especially for sleep, mood, or blood pressure), we recommend checking with your healthcare provider before starting.

No — Sleep is formulated to help you fall asleep naturally and wake up refreshed. Because it doesn’t contain sedatives or melatonin, it won’t leave you feeling drowsy or “hungover” in the morning.

Yes! Sleep is gentle and non-habit-forming. Many people take it nightly as part of their regular bedtime routine.

If you’re in Sydney, you’re welcome to visit our store at 15 May Street, St Peters, 2044.

In Australia & New Zealand, only hemp seed is legal for human consumption. Fortunately, hemp seed is packed with nutrients, which makes it an excellent base for our supplements.

Our hemp is grown in Canterbury, NZ and around Australia — an environment perfectly suited for it. We work with local farmers, and our hemp is certified spray-free and processed under strict standards.

Yes! We do our best to keep our packaging kind to the planet.

• Our Move comes in recyclable glass bottles (300 mL and 1000 mL).
• Our other products come in home-compostable pouches.
• Our cardboard boxes, protective packaging, and mailers are all fully recyclable.
• Even our sellotape is compost-friendly!

We’re continually reviewing our packaging to ensure it stays as sustainable and low-impact as possible.

Our ingredients are thoughtfully chosen: all of our products are gluten-free, vegetarian, dairy-free and vegan friendly. For full information, please refer to each individual product page.

Many of our customers do without issue, but because every person’s situation is different (especially if you’re on medications or managing a specific health concern), we recommend checking with your healthcare provider before use.

Hemp seed oil has a mild nutty-buttery flavour — think of the taste as a nutty olive oil. It works really nicely mixed into porridge, salads or smoothies.

While our products are designed for humans, some customers do give plain hemp seed oil to pets. If you’re considering this, we recommend checking with your vet and adjusting the dose for your pet’s size.

It’s always best to check with your doctor or pharmacist if you’re taking medications or other supplements, to ensure that our products are right for you.